Simply Carbon Fiber Accessibility Statement

Simply Carbon Fiber Accessibility Statement
Last Updated: June 28, 2025

At Simply Carbon Fiber (“we,” “us,” or “our”), we are dedicated to ensuring that our website, simplycarbonfiber.com (the “Website”), is accessible to all users, including those with disabilities. We strive to provide an inclusive online shopping experience in accordance with the Americans with Disabilities Act (ADA), the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, the European Accessibility Act (EAA), the EU Web Accessibility Directive (Directive 2016/2102), and other applicable accessibility standards, including Canada’s Accessible Canada Act (ACA) and Australia’s Disability Discrimination Act (DDA). This Accessibility Statement outlines our efforts to make our Website usable for everyone, regardless of ability or technology used, and highlights our use of the UserWay Accessibility Widget to enhance accessibility.

 Enabling the Accessibility Menu

Simply Carbon Fiber's accessibility menu can be enabled by clicking Accessibility under the Help menu on the footer of our website. Alternatively, You may click (Control + U) on your keyboard. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.


1. Our Commitment to Accessibility

We are committed to ensuring that individuals with visual, auditory, motor, cognitive, or other disabilities can access and navigate our Website effectively. Our goal is to meet or exceed WCAG 2.1 Level AA standards, which provide guidelines for perceivable, operable, understandable, and robust content. We aim to create an equitable experience for all users, including those using assistive technologies such as screen readers, voice recognition software, or alternative input devices.

2. Accessibility Features on Our Website

We leverage Shopify’s platform, which includes built-in accessibility features, and enhance these with the UserWay Accessibility Widget and other measures. Our accessibility features include:
  • UserWay Accessibility Widget: We use the UserWay Accessibility Widget to provide customizable accessibility options, such as:
  • Adjusting text size and font styles for better readability.
  • Increasing color contrast for users with visual impairments.
  • Enabling screen reader compatibility for navigation.
  • Offering keyboard navigation enhancements for users with motor impairments.
  • Pausing animations or adjusting content for users with cognitive or sensory sensitivities. Users can access the UserWay widget by clicking Accessibility under the Help menu on the footer of our website. Alternatively, You may click (Control + U ) on your keyboard. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.
  • Text Alternatives: Providing alt text for images (e.g., product photos, graphics) to ensure compatibility with screen readers.
  • Keyboard Navigation: Ensuring all interactive elements (e.g., menus, buttons, forms) are accessible via keyboard for users who cannot use a mouse.
  • Clear Design and Structure: Using consistent navigation, descriptive link text, and high-contrast colors to improve readability and usability.
  • Adjustable Text: Supporting browser-based text resizing and compatibility with the UserWay widget’s text adjustment features.
  • Form Accessibility: Including clear labels, error messages, and instructions for forms (e.g., checkout, contact forms) to assist users with assistive technologies.
  • Video and Audio Content: Providing captions or transcripts for multimedia content (e.g., product videos) where applicable.
  • ARIA Landmarks: Using Accessible Rich Internet Applications (ARIA) attributes to enhance compatibility with assistive technologies.

3. Compliance with Accessibility Standards

We strive to align our Website with the following standards:
  • WCAG 2.1 Level AA: Guidelines for accessible web content, including perceivable (e.g., text alternatives), operable (e.g., keyboard accessibility), understandable (e.g., clear language), and robust (e.g., compatibility with assistive technologies).
  • Americans with Disabilities Act (ADA): Ensuring our Website is accessible to users with disabilities as a public accommodation under Title III of the ADA, applicable to our California-based business.
  • Section 508: Where relevant, aligning with U.S. federal accessibility standards for electronic and information technology.
  • EU Web Accessibility Directive (Directive 2016/2102): For EU visitors, ensuring compliance with requirements for public-facing websites, which mandate accessibility for users with disabilities, particularly in navigation, content access, and compatibility with assistive technologies.
  • European Accessibility Act (EAA): Aligning with the EAA (Directive (EU) 2019/882), effective from June 28, 2025, which requires e-commerce websites to provide accessible digital services and products, including clear information and user interfaces for users with disabilities.
  • Global Standards: We also strive to align with other global accessibility standards, such as Canada’s Accessible Canada Act (ACA) and Australia’s Disability Discrimination Act (DDA), to ensure inclusivity for our international users.
  • California-Specific Information: As a California-based business, we comply with the Unruh Civil Rights Act, which reinforces ADA protections by ensuring equal access to our Website for individuals with disabilities. We proactively audit and update our Website, including through the UserWay Accessibility Widget, to identify and remove barriers, ensuring an inclusive shopping experience.

4. Ongoing Efforts and Third-Party Tools

In addition to the UserWay Accessibility Widget, we rely on Shopify’s platform updates and implement the following measures:
  • Conduct accessibility audits often to ensure ongoing compliance with WCAG 2.1 Level AA and European accessibility guidelines.
  • Work with accessibility consultants or developers to implement fixes and enhancements.
  • Monitor user feedback to identify accessibility issues and prioritize improvements.
  • Regularly update the UserWay widget settings to ensure compatibility with new Website features and WCAG standards.
Note: Some third-party integrations (e.g., payment processors, embedded social media widgets) may not be fully under our control. We strive to select partners with strong accessibility practices and work with them to address any issues.

5. Accessibility Feedback and Support
We welcome feedback to improve accessibility. If you encounter barriers or have suggestions for enhancing our Website’s accessibility, please contact us:
  • Email: support@simplycarbonfiber.com
  • Phone: (818) 650-3990 (available 5:00 AM–1:00 PM PST, Monday–Friday)
  • Mailing Address: Simply Carbon Fiber, 18017 Chatsworth St. #260, Granada Hills, California, 91344, USA
We aim to respond to accessibility inquiries within four business days and address reported issues promptly. If you require assistance navigating our Website or completing a purchase, our customer support team can provide alternative methods (e.g., phone orders, email support). You may also use the UserWay Accessibility Widget to customize your experience directly. Select Accessibility at the bottom footer of our site to open the accessibility widget or click (Control + U) on your keyboard.

6. Training and Awareness
Our team receives training on web accessibility best practices, including the use of the UserWay Accessibility Widget and compliance with European accessibility guidelines, to ensure ongoing awareness. We collaborate with our web developers and Shopify support to maintain and enhance accessibility features, ensuring new content, features, or updates align with WCAG 2.1 Level AA.

7. Limitations and Third-party Content
While we strive for full accessibility, some areas of our Website may include third-party content (e.g., payment gateways, social media feeds) that we do not fully control. The UserWay Accessibility Widget helps mitigate some of these issues, but we are committed to working with third-party providers to improve accessibility or provide alternative access methods. If you encounter issues with third-party content, please notify us, and we will seek to resolve them or provide accommodations.

8. Updates to this Accessibility Statement
We may update this Accessibility Statement to reflect improvements to our Website, updates to the UserWay Accessibility Widget, changes in accessibility standards, or legal requirements, including updates to comply with the European Accessibility Act. The “Last Updated” date at the top indicates the most recent revision. We encourage you to review this statement periodically for updates.

9. Contact Us
For accessibility-related questions, feedback, or assistance, please reach out:
  • Email: support@simplycarbonfiber.com
  • Phone: (818) 650-3990
  • Mailing Address: Simply Carbon Fiber, 18017 Chatsworth St. #260, Granada Hills, California, 91344, USA
We are dedicated to making SimplyCarbonFiber.com an inclusive and accessible platform for all users and appreciate your support in achieving this goal.