Questions? We've got answers

Orders ship within 1–2 business days, Monday to Friday, from our facility in the USA. Orders placed after 8 am Pacific ship the next business day, so an order placed Friday after 8 am usually ships Monday. From November to January, allow an extra 3–7 business days.

Standard (5–7 business days): free on orders over $99, $6.95 under $99.

Express (3–4 days): $15 · Rush (2–3 days): $30 · Next Day: $45.

Yes, door to door, worldwide. Standard (5–17 business days) is free on orders over $99 and $9.95 under $99. Express (3–7 business days) runs $30–$100 depending on the country; the exact price shows at checkout.

Duties and taxes charged by your country on delivery are paid by you, and the amount depends on your country. Your local customs office can tell you what to expect. Customs checks can also add a few days.

It moves your order to the front of our packing queue so it leaves our facility as fast as possible. In peak season it can still take a few extra business days. The Priority Processing fee isn't refundable.

As soon as your order ships, we email you the tracking link (check your spam or junk folder if you don't see it). You can also see your order anytime in your account.

Yes. Our carbon fiber products are made from real carbon fiber (3K twill weave or forged carbon), never a printed or plastic look-alike. Our Aramid cases are made from real aramid fiber, the same family of material used in bulletproof vests and aerospace panels.

Our cases are thin enough for wireless charging, and most of our iPhone cases are MagSafe compatible. Each case page lists this under Features, so check the one you're looking at.

iPhone (including the newest iPhone 18 models and iPhone Duo), Samsung Galaxy and Google Pixel. Pick your phone on any case page to see the styles made for it. We don't make Galaxy Z Fold or Z Flip cases right now.

Email support@simplycarbonfiber.com with your order number as soon as you notice. If it hasn't shipped yet, we'll switch it. If it has, you can return it within 100 days and order the right model.

Our rings come in US sizes 6 to 13. The easiest way to check is to measure a ring you already wear, or ask any jeweler to size your finger. If it doesn't fit, you have 100 days to return it.

Yes, as long as it hasn't been packed yet. Email support@simplycarbonfiber.com with your order number (it starts with #SCF) right away. Once your order is processed we can't make changes.

Our fraud check sometimes flags an order by mistake. If yours was canceled and you didn't ask for it, email us with your order number and we'll help you place it again.

All major credit and debit cards, Shop Pay, Apple Pay and Google Pay. You can also pay over time with Klarna, and use Shop Cash or an SCF gift card.

Codes can't be added on top of items that are already on sale, and only one code works per order. If a code still won't go through, email us and we'll take a look.

No. The price at checkout is final, so we can't match a later sale, promotion or coupon after the order is placed.

You can return any brand-new item within 100 days of delivery. To start a return, send us a message with your order number and the item, and we'll reply with your return link.

US: print a return label from the link we send; the postage is taken off your refund.

International: start the return from the link we send, then buy a label at your local carrier.

Shipping and Priority Processing fees aren't refunded. Mystery items are final sale. Each luggage return has a $75 postage or restocking fee.

We don't offer exchanges right now. Return the item for a refund and place a new order for the one you want.

Manufacturer defects in materials or workmanship, for the life of the product. If something fails because of how we made it, we replace it at no cost. It doesn't cover normal wear, scratches, water damage, accidental glass damage, batteries, misuse, loss or theft. See the full warranty.

Email support@simplycarbonfiber.com with your order number (it starts with #SCF) and a photo of the problem. Keep your order confirmation email as proof of purchase.